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The value of patient-centred care in Private Practices

Patient Centred Care

The value of patient-centred care in Private Practices

01 Mar 2016

Patient-Centred Care is cemented in discussions of quality and recovery. Alongside evidence-based medicine, personal care is increasingly linked to healthy results – when the patient feels known, respected, involved and informed they’re more likely to gain a better outcome.

As everyone is different, its vital your approach adapts to each patient. In a busy private medical practice, this may seem daunting, but there are many easy, technical tools you can use to deliver personal, professional care to every individual.

We’ve selected the most helpful techniques you can use to get started.

1. Justifying cost of care

As patient-centred care is directly linked to satisfaction, ensuring your private practice delivers the highest level of personal care is vital to it’s success. Depending on the overall satisfaction of the patient, care can be labelled ‘good’ or ‘poor’ value, and if they’re content with the level of care provided, patients are more willing to pay higher premiums – boosting your business.

2. Improving clinical performance and recovery

Patient-centred care transforms the traditional consultant-dominated dialogue into a two-way conversation; a collaboration. By involving patients in their own health decisions and treatment plans, they become more invested in their own recovery. And when this is combined with evidence-based medicine, patients achieve the best possible outcomes.

3. Customer satisfaction

In private medical practices, the shift towards patient-centred care is a welcome change. Healthcare providers who offer informed, respectful, personal care obtain higher rates of patient satisfaction, and are therefore more popular. It’s a fact; boosting client satisfaction will inevitably improve your practices’ brand, business and reputation.

4. Obtaining more clinical time

There are several key contributors to effective patient-centred care. Private practices that go beyond the mainstream medical framework – including treating clients as individuals – tend to perform most strongly. And choosing a medical management software that operates on a consultant-focused system will improve the overall organisation, efficiency and performance of your private practice. Day-to-day demands like scheduling, billing and communications are automated on an easy-to-use system, meaning doctors are unburdened and have more time to spend with patients.

As research into the beneficial effects of patient-centred care continue to advance, investments into streamlined services for practitioners are being undertaken on a large scale – and with some urgency. The measures mentioned above – alongside many others – help improve bedside behaviour in private practices, reward practitioners with more time, and aid patients throughout their recovery.